Get in Touch With Us

Got a question about a listing, spotted something that needs updating, or want to suggest a brand we should look at? This page covers the ways to reach the Non Gamstop Casinos team and what happens once your message lands with us.

How to Reach the Team

Email is the best way to contact us. Send your message to [email protected] and a member of the team will read it — we do not rely on automated replies to do the work for us. Where possible, tell us upfront what your message is about; it helps us route it to the right person and reply faster.

What We Can Help With

• Questions about our reviews — If you want more detail on how a casino like Betmica, Kikibet or any other brand on our list of trusted non Gamstop casinos was assessed, ask us directly.
• Corrections — Welcome offers, bonus terms and site details change often. If you think a figure or condition on this site is out of date, let us know and we will look into it.
• Suggestions for new listings — Come across a new site not on Gamstop that you think deserves a look? Tell us about it, including anything you know about its licensing or payment options.
• Feedback on the site — Whether it is a broken link, a confusing section, or an idea for a topic we have not covered yet, we read every note.
• Concerns about gambling behaviour — If you or someone you know is finding it hard to control their gambling, mention this in your message and we will point you towards independent support resources rather than leave you without help.

What to Include for a Faster Reply

A short, clear message gets answered quicker than a vague one. It helps to include:

1. The name of the casino or page your message relates to, if applicable
2. What you are asking, correcting or suggesting, in a sentence or two
3. Any links or screenshots that support your point

What Happens After You Email Us

Every message is read by a real person on our team, not filtered out by an automated system. We aim to respond within two working days, though this can stretch during busier periods — we will still get back to you.

We are not a customer support line for any individual casino operator. If your query is about a specific account, deposit, withdrawal or bonus dispute, you will need to contact that casino's own support team directly, since we do not have access to player accounts or transaction records.

A Note on How We Work

Non Gamstop Casinos is an independent comparison resource covering casinos not on Gamstop, along with the wider landscape of betting sites not on Gamstop, payment methods, bonuses and games available at these sites. Where our pages recommend an operator, some of those recommendations may involve commercial arrangements — but that never decides our rankings, and reader feedback genuinely feeds into how we keep listings accurate and useful. If something we have published has affected your decision in any way, we would like to hear about it.

All content on this site is intended for readers aged 18 and over. Thank you for taking the time to get in touch — we look forward to your message.